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An important message for distributors who purchased from crystalott.info, please account for lost credit and send a message via WhatsApp
Un message important pour les distributeurs qui ont acheté sur crystalott.info, veuillez tenir compte du crédit perdu et envoyer un message via WhatsApp
Un mensaje importante para los distribuidores que compraron en crystalott.info, tengan en cuenta el crédito perdido y envíen un mensaje a través de WhatsApp
Eine wichtige Nachricht für Händler, die bei crystalott.info gekauft haben: Bitte berücksichtigen Sie das verlorene Guthaben und senden Sie eine Nachricht über WhatsApp
رسالة مهمة للموزعين الذين اشتروا من crystalott.info ، يرجى حساب الرصيد المفقود وإرسال رسالة عبر WhatsApp
Me pongo en contacto con ustedes por whatsapp, soy revendedor y me dice que me tengo que poner en contacto con mi revendedor.
Yo soy revendedor después del 23 de enero de 2023 y mi panel no funciona, como voy a darle solución a mis clientes, y como voy a recuperar mis créditos si me dicen por whatsapp que contacte con el revendedor.
You contact your dealer.
We tried to follow up with the Whatsapp reseller, regarding the missing credits, but he gave us a hard time!
He wants us to send him screenshots even for the payments made before January in order to restore our credits!!
I already sent him a screenshot of the February payment which is missing, but still he want to send him the screenshot of the previous payment made last year as well in order to apply for the credits!
It Makes no sense!!!
So for anyone who is confused let me break it down. If you are a reseller and you got a reseller account before Jan 23, you will get your login working. Any line made before Jan 23 will be up and working and any line made after Jan 23 is gone but credits are automatically refunded to the account. (at least in my case). Any credit added to this panel after jan 23 will not be added automatically and needs to be claimed by your seller, and than given back to you
Now if you got a reseller panel after Jan 23, your panel login will not work. So you have to contact your seller who sold you the reseller panel as they can claim the lost credit, after Jan 23 period and give it back to you.
My douchebag reseller plays dead lol he doesn’t reply
I guess we have to be patient I’m a reseller and still haven’t received my credit ♥️
Boas tardes e que me adianta estar a receber créditos ,se tenho 2 painéis e nenhuma conta até agora está a trabalhar,do qual estou a pedir assistência desde ontem e até agora não obtive qualquer resposta
I can get into my VPanel but none of the accounts are streaming. For me at least, the problem is still not fixed.
Somebody can get in the panel?
Que pasa si mi distribuidor no me contesta pierdo todo
channles still not working
reseller does not reply at all.
Nice can login to my pannel, lost some credit no big problem, only still not work I activate one account and not download any list from server
channels doesnt work
OTTMANIA is ignoring our msgs on telegram and whatsapp also.
Seller not crediting us, we bought credits in Feb + May.
We are missing credits and we have +/20 devices offline at the moment.
Crystal should be able to check their email records , or some sort of administration other than the database, to process the lost credits.
No stream…no channels …
are bigger problem than credits….
Todo una gran mentira y estafa nadie se hara cargo de nada. Mejor que si pagasteis de alguna forma que podais reclamar hacerlo pprque no vais a recibir nada
We tried to follow up with the Whatsapp reseller, regarding the missing credits, but he gave us a hard time!
He wants us to send him screenshots even for the payments made before January in order to restore our credits!!
I already sent him a screenshot of the February payment which is missing, but still he want to send him the screenshot of the previous payment made last year as well in order to apply for the credits!
It Makes no sense!!!
My reseller just gave me a new panel with all the credits i lost, talk to your resellers, he told me that they have refunded the credits. Be aware your reseller dosent take advantage of this.
Mi revendedor pasa de responder así que lo más seguro que se quede con mis creditos y con mi dinero. Todo muy ok
Hello, I believe the service is back working and I’m able to login to my panel again. Thank you!
But I’m having difficulty with my reseller, I have 10 credits missing. And your company said they will reimburse all missing credits but my reseller kept giving me a hard time even after I sent him a screenshots of all the payments that we made!!
My customers never stopped calling and he is not willing to cooperate. Your advice please.
Restore working Viaplay channels in polish section., please.
Pablo, w jaki sposób Ci chodzi cokolwiek? U mnie od ataku policji na crystal nie działa nic 🙂 kupowałem od usevq po 23 stycznia, a Ty ?
Kontaktuj się z osobą, od której ogarniałeś linijki. Powinna Ci pomóc.
Be careful that your reseller isn’t taking advantage of this situation. My reseller refunded every single credit I lost without even asking for proof or anything. I lost around 15 credits he have me a new panel with my missing credits and the credits I have remaining previously.
My reseller is already taking advantage and give me a very hard time, Is there any email or direct phone # that we can follow up directly with management?
They should list an email address that we can send to reporting it and ask help to resolve kind of these issues.
My customers never stopped calling and attending to my store every day asking for the service
yeah, I can understand. I had the same situation. I msg Crystal several times but didn’t get any response. all you can do is just wait. Try and follow up with your reseller. my reseller was really good, he used to update me about the situation, and as soon as he received the refund he gave all my credits back the same day.
I contacted my dealer 4KOTT 3 days ago. I sent them a copy of the receipt for payment for the panel and 30 credits in the month of March.
He promised to return in a few minutes. But now, as I said, 3 days have passed, and that’s a lot of minutes.
I have contacted them several times, but I get no response.
The customers who bought from my panel can’t watch IPTV and I’m missing most of my 30 credits. It can not be true? How can you allow 4KOTT to sell Crystal when they treat their customers like that?
Here is the link to 4KOTT that I bought from: https://4kott.net/
This seller is the best I had bought reseller credit from him and he refunded me everything I lost today
Ya recupere mi panel y todos mis créditos, puedo creer líneas y el 70% de los canales españoles funcionan perfecto, puedo crear listas sin problemas, pero no puedo crear listas de prueba, alguien puede crear listas de prueba?