🔴Dear Customers
Just wanted to give you a quick update on the Crystal Ott server. Good news! All the live channels have been successfully established and are up and running smoothly. So you can sit back, relax, and enjoy your favorite shows!
As for the VOD (Video-on-Demand) content, we’re making steady progress on recovering it. Currently, we have managed to retrieve about 50% of the VOD library, and our team is working tirelessly day and night to recover the remaining content as quickly as possible. We understand how important it is for you to access your favorite movies and series, so please bear with us a little longer.
If you come across any channels that are still down or experiencing issues, we kindly request you to report them to us through the ticketing system. This will help us identify the problems more efficiently and address them promptly. We’re in the process of changing our infrastructure to improve overall performance, so reporting any channel-related issues will greatly assist us in resolving them once the transition is complete.
We appreciate your patience and understanding during this recovery phase. Rest assured, we’re putting all our efforts into restoring the VOD content and enhancing your viewing experience on Crystal Ott. We’ll keep you updated on the progress and notify you as soon as everything is back to normal.
If you have any further questions or concerns, feel free to reach out to our support team. We’re here to assist you!
Thanks again for your understanding, and we apologize for any inconvenience caused. We’re determined to make things right and provide you with an outstanding streaming service.
Enjoy Watching Crystal OTT 🔥🔥
Herbert
The Pop Channels German No works
pik
Nearly all pop channels and 24/7 are still down.
Ben Haddou
Why are all channels down again, without any information from you????
Julian
What is really going on with Crystal service,what makes it worst is that support and officials are not responding to any questions when asked about the service being down.
After my lines are finish I’m looking for a better service that doesn’t keep you in the dark and replied to customer concerns.