Dear valued customers,

I would like to extend my sincerest apologies for the recent interruption to our services on Thursday 23 February 2023 from 20:00 to 23:00. Unfortunately, our Crystal Ott IPTV server was down due to an unknown attack, which caused significant inconvenience to our customers. I understand the frustration and disappointment this has caused, and I want to assure you that we are taking all necessary steps to prevent such incidents from happening in the future.

We value your trust and loyalty, and we are committed to providing you with reliable and high-quality service at all times. We apologize for any inconvenience caused, and we will do everything in our power to ensure that this does not happen again. Thank you for your understanding and continued support.

Sincerely

crystal ott