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hope this message finds you well.
I am writing to provide you with an update on the ongoing efforts to restore the Crystal OTT Server to its full functionality.
First and foremost, please be assured that our team has been working tirelessly to address the issues affecting the server.
We understand the importance of having a fully operational system in place, and we deeply appreciate your patience and understanding during this challenging time.
Although we understand the urgency of having the Crystal OTT Server up and running as soon as possible,
we are committed to delivering a thoroughly tested and stable system.
Quality and reliability are our utmost priorities, and we want to ensure that you receive the best possible experience once the server is operational again.
We will continue to provide regular updates on our progress, and please feel free to reach out to us at any time if you have any questions or concerns. Your satisfaction is of paramount importance to us, and we are dedicated to resolving this situation promptly.
Thank you for your unwavering trust in our team and your patience as we work towards bringing the Crystal OTT Server back to its full potential.
Warm regards,
La página web del panel esta en funcionamiento, pero cuando meto usuario y contraseña me dice que no existe
??? I cant login to my panel why
It is very important to solve the problem of lack of backup for the last few months. Otherwise, it will be very complicated for resellers with hundreds of customers. Does anyone know anything. cons noeguiram recover the data ?
What happen to panels and lines bought after Jan 23rd??
Panels that are created after January 23 are lost
who told you panels are lost after that date??? they only said lines are lost
Panels too, I bought on 09-05-2023 and I cant log in now
is anyone able to login that created their panel before jan 23 2023?
i can log in to my panel,but there iabonly that message showinh
No it is not possible for me. January 22 created…
I create may account in 2022 but it don’t work. So please fix this. Also most of the lines all before 2023 don’t work.
Same issue with my account.
Got it on April/23 and can’t access the panel.
They said they would replace it but so far nothing works.
Hopefully they will fix it soon
contact your supplier to create a ticket for you
Could you please tell us approximately when the online lists will be available? In one of your comments, you mentioned that it would be by the end of the week, and today is the end of the week, but we don’t have any information. Please provide more details.
Customers ask us every day, and we don’t have any information. It’s not good to lie to customers.
we are working harder to resolve the issue
Could you please tell us approximately when the online lists will be available? In one of your comments, you mentioned that it would be by the end of the week, and today is the end of the week, but we don’t have any information. Please provide more details.
Customers ask us every day, and we don’t have any information. It’s not good to lie to customers.
What is the time-line for service restoration? Will our expiry date be extended by the length of service downtime?
Why support try to sell us a new credits via whats up support chanel
Boas quando vai ser estabelecido tenho os meus clientes a espera
Is it working for anyone?
nothing works, even the line before 23 jan doesn’t work
When do you estimate you will have the VPanel and streams operational?
A week?
A month?
A year?
Never?
Surely after all this time you must have at least a guess.
And what exactly is the hold up? I think your loyal customers deserve specific details on how the work to restore service is going.
I think if you do not provide specifics, that means that you are afraid to share the specific details.
Hey better go to sltv , Diamond , T-Rex
I have crystal how I can use t-Rex? Xtream codes
I have crystal how I can use t-Rex? Xtream codes
Yes T-Rex Xtream or m3u or Stalker
Instructions please? T-rex app? In https have to change something?
u should buy alternative subscription
Trex have app? In https from crystal have to change something? What https can use?
Thank you 😊
Anyone who has accounts before January 23rd and who do not use personalized dns, should change the dns ex: http:crystal.ottc.pro for the ip: 31.42.187.123 and it will work.
That does not work for me.
is the panel still crystalpanel.net or ? can anyone login?
http://crystalpanel.net/managerboard
I keep seeing this message whenever i put my info to login ;
”
hope this message finds you well.
I am writing to provide you with an update on the ongoing efforts to restore the Crystal OTT Server to its full functionality.
First and foremost, please be assured that our team has been working tirelessly to address the issues affecting the server.
We understand the importance of having a fully operational system in place, and we deeply appreciate your patience and understanding during this challenging time.
Although we understand the urgency of having the Crystal OTT Server up and running as soon as possible,
we are committed to delivering a thoroughly tested and stable system.
Quality and reliability are our utmost priorities, and we want to ensure that you receive the best possible experience once the server is operational again.
We will continue to provide regular updates on our progress, and please feel free to reach out to us at any time if you have any questions or concerns. Your satisfaction is of paramount importance to us, and we are dedicated to resolving this situation promptly.
Thank you for your unwavering trust in our team and your patience as we work towards bringing the Crystal OTT Server back to its full potential.
Warm regards,”
Does anyone see something else?
Yo puedo acceder a la web y poner mi usuario y contraseña pero me dice que no existe, mi panel fue creado después del 23 de enero 2023